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Fixed Ops insights
Do you want to achieve automotive service excellence? You must offer outstanding customer service. Here are some tips to help you.
Team buy-in is important for launching a successful Automotive Technician Video program. Learn how to get your team ready for a successful launch.
Learn about customer satisfaction benefits for auto manufacturers and their dealers and how you can improve your customer satisfaction index.
TextDirect users at Suto Dealer Service Departments can now capture text messages from customers even when sent to the landline.
Mobile Service Software for Auto Dealers brings vehicle service to the customer's preferred location, opening the service drive for more repairs.
Winning in a touchless environment addresses Auto dealers concerns about how to adjust their service business during the pandemic and into the future.
ProfitNet integration with myKaarma enables near-instantaneous communication between body shops and their customers.
ProfitNet integration with myKaarma enables near-instantaneous communication between body shops and their customers.
Car dealership profit margins are a constant concern while trying to navigate the new normal created by the pandemic.
Mobile-First is how your customers interact with you. If your website is not mobile, you are potentially disappointing 94% of your customers.
Worldpay processes more than 40B payment transactions annually - Worldpay integrated partner status boosts myKaarma payment capabilities.
Fed up with the chatbots on dealer websites? Many websites could use some chatbot best practices that would improve customer experience!
One thing is needed to achieve Automotive Industry Service Excellence: Exceptional Interactions. Create Exceptional Interactions with customers....
Touchless Service, you need to consider these elements to implement successfully in the new normal for automotive service needs.
Don't ask me too many questions when I schedule an appointment for dealer service. Is your auto dealer appointment scheduler a frustrating experience?
Does your customer experience software remove friction from a positive customer experience or add friction for your customers and staff?
Dealership Pickup & Delivery for car dealer sales and service. What you need to know in a new era of touchless service that is here to stay.
Change can certainly be hard to confront. The mass transition from horse-powered transportation to automobiles took about 50 years.
Structure your technician videos and make the process easier. It increases acceptance for added services to. Many technicians are hesitant to use...
Service Cart mobile repair recommendation tool improves customer transparency and convenience by enabling instant approval and feedback from the...
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