Your guide to
Fixed Ops insights
Worldpay processes more than 40B payment transactions annually - Worldpay integrated partner status boosts myKaarma payment capabilities.
Fed up with the chatbots on dealer websites? Many websites could use some chatbot best practices that would improve customer experience!
One thing is needed to achieve Automotive Industry Service Excellence: Exceptional Interactions. Create Exceptional Interactions with customers....
Touchless Service, you need to consider these elements to implement successfully in the new normal for automotive service needs.
Don't ask me too many questions when I schedule an appointment for dealer service. Is your auto dealer appointment scheduler a frustrating experience?
Does your customer experience software remove friction from a positive customer experience or add friction for your customers and staff?
Dealership Pickup & Delivery for car dealer sales and service. What you need to know in a new era of touchless service that is here to stay.
Change can certainly be hard to confront. The mass transition from horse-powered transportation to automobiles took about 50 years.
Structure your technician videos and make the process easier. It increases acceptance for added services to. Many technicians are hesitant to use...
Service Cart mobile repair recommendation tool improves customer transparency and convenience by enabling instant approval and feedback from the...
Mazda has endorsed myKaarma as a Strategic Partner to help Mazda dealers deliver the Ultimate Mazda Experience (UMX) to thier customers.
Auto dealer service departments can now book rides with Uber integration through the myKaarma platform. Offering convenience for customers.
Would you like to hear a ridiculous, unbelievable ROI statement? Well, one luxury brand dealership integrated technician videos into its service...
Tire sales are one of the staples for service departments, including mounting, balancing, and alignments. Tire sales are a price leader for your...
A status quo mindset will not sustain you. Consumers change and vote with their wallets. You must adapt to avoid missing out on industry shifts.
In the early 1990s, Wi-Fi was in its infancy. Cisco had to prove the Internet could save companies money, and that its products could help.
Communicate better with their customers at every stage of the service process, right from check-in through to payment with service@home ™.
Have any of you had success with QR Code technology? By some reports they are making a comeback. But, for others they are “the herpes of mobile...
Auto industry change with self-driving cars, companies such as Uber entering the field, and the decline of oil-dependent vehicles, is upon us.
$1000 Toilet Seat? If you step back, look at any product or process, and get rid of the underlying assumptions, you can innovate just about anywhere.
Be the first to know about new FixedOps insights to optimize your dealerships with the tools and knowledge of today’s industry.