Embrace change in the automotive industry by integrating customized tools to meet customer demands and stay ahead of technology trends.
Change is inevitable, and dealers need to keep up with technology to best meet and exceed the demands and expectations of customers. Integration is key for any dealer technology toolset.
Join us as Suzanne Rogers travels to the Whitten Brothers Chrysler Dodge Jeep Ram dealership in Ashland, Virginia, to explore how they’ve successfully adapted to changing technology and customer expectations over the past century.
Discover the innovative ways Whitten Brothers leverages myKaarma’s tools to enhance communication, efficiency, and customer satisfaction. From customized check-in processes to video inspections that highlight parts and issues, see how each department benefits from integrated technology.
Learn how myKaarma’s solutions help streamline operations, making it easier for service advisors and technicians to provide accurate estimates and seamless communication. Experience firsthand how the dealership creates a unified approach to customer service, ensuring every interaction is smooth and effective.
As legendary business icon Jack Welch once said, “Change before you have to.” Watch now to see how Whitten Brothers is leading the way in embracing innovation.
Enhance customer service at Mercedes-Benz of Los Angeles with BDC efficiency tools, ensuring every customer receives top priority and professional...
Explore the unpredictable journey of automotive service customer interactions. Dealerships must adapt to evolving customer expectations and internal...
Learn how BMW of Peabody prioritizes educating customers about service needs, including offering inspection videos to both customers and technicians.