Video
Episode 11: Getting Staff Buy-In
Discover how the #1 Cochran Dealer Group overcame staff reluctance towards new technology with teamwork and leadership in the auto industry. Gain...
Discover why digitized MPI forms fall short in providing convenience to customers. Learn how to meet their expectations with multipoint inspection videos.
Customers expect convenience, and if they can manage their interaction with your dealership from a smartphone, you are on your way to meeting their expectations.
In today’s segment, we dive into the evolution of multi-point inspections and how myKaarma’s innovative ServiceCart Video MPI is revolutionizing the service process. Gone are the days of color-coded paper forms—today’s customers expect convenience and transparency at their fingertips.
Explore how ServiceCart provides an Amazon-like experience, allowing customers to view detailed video inspections directly on their phones or tablets. This tool not only enhances understanding but also speeds up the inspection and approval process, making it easier for both technicians and service advisors.
With myKaarma's advanced technology, customers can clearly see the condition of their vehicles, making informed decisions with confidence. Experience the magic of innovation as ServiceCart takes customer service to the next level.
Watch now to see how myKaarma is redefining the service experience with cutting-edge technology.