Fixed Ops News

Episode 6: Customized Tools - Keeping up with technology

Written by Rich Samuels | Mar 4, 2024 3:00:00 PM

Change is inevitable, and dealers need to keep up with technology to best meet and exceed the demands and expectations of customers. Integration is key for any dealer technology toolset.


Join us as Suzanne Rogers travels to Whitton Brothers Chrysler Dodge Jeep Ram dealership in Ashland, Virginia, to explore how they’ve successfully adapted to changing technology and customer expectations over the past century.

Discover the innovative ways Whitton Brothers leverages myKaarma’s tools to enhance communication, efficiency, and customer satisfaction. From customized check-in processes to video inspections that clearly highlight parts and issues, see how each department benefits from integrated technology.

Learn how myKaarma’s solutions help streamline operations, making it easier for service advisors and technicians to provide accurate estimates and seamless communication. Experience firsthand how the dealership creates a unified approach to customer service, ensuring every interaction is smooth and effective.

As legendary business icon Jack Welch once said, “Change before you have to.” Watch now to see how Whitton Brothers is leading the way in embracing innovation.