myKaarma, is an exhibitor at the 2024 Digital Dealer Conference and Expo from October 8-10, located at booth 405
myKaarma, a leading provider of communication and payment software solutions for automotive dealerships, is thrilled to announce its official certification as a partner in both Nissan’s NCAR Service and INFINITI’s ICAR-X Service programs. This prestigious certification solidifies myKaarma as the go-to provider of advanced, integrated service solutions for two of the world’s most renowned automotive brands.
With this certification, Nissan and INFINITI dealerships can now harness the full power of myKaarma’s breakthrough technology, including Scheduler+, Online Payment, Mobile Check-In, and ServiceCart Premium Video MPI. These tools are designed to supercharge the efficiency of service lanes while delivering a seamless, next-level customer experience.
“This certification is an important milestone for myKaarma,” said Mike Sailor, Vice President of OEM & Industry Partnerships at myKaarma. “Being recognized by Nissan and INFINITI speaks volumes about our relentless focus on innovation and our dedication to creating technology that doesn’t just meet expectations but sets new standards for service excellence. We’re proud to provide dealerships with the tools they need to revolutionize how they engage with their customers.”
Certification Benefits
myKaarma’s certification opens the door to powerful dealership incentives that can directly impact the bottom line.
- INFINITI dealerships can tap into IRPB funds (.25% PNVR) and earn Valet bonuses ($300/month + $50 per ride), providing profit-driving opportunities that go hand-in-hand with enhancing customer service.
- Nissan dealerships utilizing myKaarma’s tools can expect significant gains in CSI scores and see an increase in revenue per repair order—all through certified technology that keeps them ahead of the curve.
- If a Nissan or INFINITI dealer attends a demo with myKaarma including the one presented on September 20th) then eventually installs the myKaarma solution, they will earn $2500 to offset installation costs or other vendor launch-related expenses, payable upon confirmed installation.
With many Nissan and INFINITI dealers already benefiting from the full suite of myKaarma’s solutions, this certification paves the way for even more dealerships to elevate their service lanes and provide an unparalleled customer experience. myKaarma’s proven track record in the industry, alongside this certification, cements its position as a leader in automotive service technology.
Partnership Benefits
“By partnering with Nissan and INFINITI, we’re taking our commitment to improving dealership operations and customer satisfaction to new heights. This is a pivotal moment not just for us, but for every Nissan and INFINITI dealership looking to differentiate themselves and lead with cutting-edge technology,” added Jeff Ranalli, myKaarma’s Chief Operating Officer.
The certification is effective immediately, allowing Nissan and INFINITI dealerships to sign on and start transforming their service lanes right away. myKaarma’s revolutionary tools offer a streamlined, customer-first approach that optimizes every step of the service process, ensuring both dealerships and their customers enjoy the best possible service experience.
myKaarma believes a dealer should not have to “do work to do work.” Their sophisticated and natural design flow creates effortless, easy, and exceptional interactions. Built upon an industry-leading communication and payment platform, myKaarma delivers good karma for vehicle owners and dealers alike by making the service experience better for all. myKaarma is an advanced end-to-end platform with scheduling, communications, payment, pickup and delivery, video MPI, BDC solutions, and insightful reporting. For more information, please visit mykaarma.com and connect on LinkedIn.
This article appeared on Digital Dealer here.